Frequently Asked Questions

What is Impact.Chain?
Impact.Chain is a platform for companies and NGOs to securely record and verify their ESG (Environmental, Social, and Governance) data using blockchain technology.
How does blockchain enhance ESG data management?
Blockchain technology ensures that ESG data is securely recorded, making it tamper-proof and easily verifiable.
Who can use Impact.Chain?
The platform is designed specifically for corporations and NGOs.
How is data privacy handled?
We prioritize data privacy, complying with South Africa's POPI Act and the GDPR in Europe.
Can I control my data sharing?
Yes, users have full control over how and with whom their data is shared on the platform.
Are there fees for using Impact.Chain?
Some features might require a subscription fee, which we will clearly communicate in advance.
How can I get customer support?
For assistance, you can reach our support team at info@w3olabs.xyz.
What is the refund policy?
Refunds are possible under certain conditions, as detailed in our refund policy.
Does Impact.Chain comply with regulations?
Yes, we ensure our platform meets ESG reporting standards and regulatory requirements.
Can Terms and Conditions or Privacy Policy change?
Yes, we may update these documents, and any changes will be posted on our website.